Help Center

Frequently Asked Questions

Find answers to common questions about MDPlix EMR and healthcare practice management software by Woctor.

General

What is MDPlix?

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MDPlix is an EMR (Electronic Medical Records) and healthcare practice management software platform developed by Woctor. It is designed for clinics and hospitals, providing digital patient records, appointment scheduling, e-prescriptions, billing, inventory management, patient engagement, and clinical workflow automation.

Is MDPlix an EMR software?

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Yes, MDPlix is a full-featured EMR software. It covers clinical documentation, digital prescriptions, patient history, OPD management, and structured treatment records — integrated with billing, inventory, and patient engagement in a single platform.

Who develops MDPlix?

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MDPlix is developed by Woctor, a healthcare technology company focused on building software for clinics, hospitals, diagnostic labs, and pharmacies.

Who can use MDPlix?

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MDPlix is designed for doctors, clinics, polyclinics, multi-specialty practices, and hospitals. It supports single-doctor clinics as well as multi-doctor, multi-branch, and multi-department setups.

Is MDPlix web-based or does it require installation?

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MDPlix is a web-based platform that runs in any modern browser. There is no software to install, and it can be accessed from desktops, laptops, and tablets.

Clinic EMR

Is MDPlix suitable for small clinics?

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Yes. MDPlix Clinic EMR works for single-doctor clinics as well as multi-doctor, multi-specialty practices. It scales from simple OPD + prescription workflows to full practice management with billing, inventory, CRM, and patient engagement.

Does MDPlix support multiple doctors?

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Yes. MDPlix supports multi-doctor setups with role-based access control (RBAC), individual doctor schedules, specialty-specific prescription templates, and staff management across multiple branches.

Can MDPlix handle multi-specialty clinics?

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Yes. MDPlix allows each doctor to have their own prescription template configuration, scheduling, and clinical workflows while sharing a common patient database, billing system, and administrative dashboard.

Does MDPlix support multi-branch clinics?

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Yes. MDPlix supports multi-branch management with an enterprise dashboard, allowing healthcare organizations to manage multiple clinic locations from a single platform.

Hospital EMR

Does MDPlix support hospitals?

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Yes. MDPlix offers a Hospital Management System (HMS/HMIS) for multi-specialty hospitals, covering OPD, IPD, lab, pharmacy, billing, inventory, referral management, and multi-department workflows.

What is the difference between MDPlix Clinic EMR and Hospital EMR?

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MDPlix Clinic EMR is optimized for outpatient clinics — focused on OPD, appointments, prescriptions, and billing. MDPlix Hospital EMR (HMIS) extends this to multi-department hospital operations including IPD, lab, pharmacy, referral networks, and enterprise-grade multi-branch management.

Does MDPlix support IPD management?

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Yes. MDPlix Hospital EMR includes IPD management with bed management, admission/discharge workflows, and nursing notes.

Features

Does MDPlix provide digital prescriptions?

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Yes. MDPlix includes structured digital prescription management with specialty-specific templates, medicine databases, dosage presets, and the ability to customize prescription formats per doctor or department.

Does MDPlix support appointment scheduling?

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Yes. MDPlix offers doctor-wise appointment scheduling with calendar views, token queue management, automated WhatsApp reminders, teleconsultation support, and patient self-booking capabilities.

Does MDPlix provide medical billing?

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Yes. MDPlix includes GST-ready medical billing with support for OPD invoices, pharmacy sales, lab billing, package billing, credit notes, payment tracking, and revenue cycle reporting.

Does MDPlix support inventory management?

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Yes. MDPlix provides batch-wise stock tracking, automated expiry monitoring, shortbook purchase order management, supplier management, stock-aware billing, and near-expiry batch prioritization.

Does MDPlix include a lab module?

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Yes. MDPlix includes a Lab & LIMS module with in-house lab test management, digital lab report generation, pathologist verification workflows, and automated report delivery to patients.

Does MDPlix support WhatsApp patient engagement?

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Yes. MDPlix includes automated WhatsApp notifications for appointment reminders, lab report delivery, birthday wishes, and targeted broadcast campaigns to patient segments.

Does MDPlix have a CRM for healthcare?

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Yes. MDPlix includes a built-in healthcare CRM with lead management, kanban board, task assignment, follow-up tracking, and lead conversion analytics.

Does MDPlix support treatment plan management?

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Yes. MDPlix supports multi-visit treatment plans, vaccination schedules, and reusable care protocol templates that can be assigned to patients.

Pricing & Getting Started

How much does MDPlix cost?

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MDPlix offers multiple pricing plans for clinics and hospitals. Visit the pricing page at mdplix.woctor.com/pricing for current plan details and pricing.

Does MDPlix offer a free trial?

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For the latest information about trial availability, contact the MDPlix team at dm@woctor.com or visit the pricing page.

How can I request an MDPlix demo?

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You can request a demo by visiting the pricing page at mdplix.woctor.com/pricing or the contact page at mdplix.woctor.com/contact_us. You can also reach the team directly at dm@woctor.com or call +91-9892-1122-78.

How can a clinic get started with MDPlix?

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Clinics can get started by requesting a demo at mdplix.woctor.com/pricing or contacting the team at dm@woctor.com. MDPlix offers onboarding support including data migration, staff training, and platform configuration.

Technical

What features should a clinic EMR have?

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A clinic EMR should provide electronic medical records, digital prescriptions, appointment scheduling, OPD management, medical billing, inventory management, patient engagement tools, and reporting. MDPlix includes all of these capabilities in a single integrated platform.

Does MDPlix provide reporting and analytics?

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Yes. MDPlix includes a comprehensive report library with KPI dashboards, revenue and collection reports, patient visit analytics, staff performance metrics, and Excel export capability.

Does MDPlix support role-based access control?

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Yes. MDPlix includes granular role-based access control (RBAC), allowing administrators to define what each staff member can see and do within the platform.

Still Have Questions?

Contact the MDPlix team for help with your specific requirements.