Professional standards and clear usage guidelines.
Find answers to help you navigate the MDPlix platform, manage your practice more efficiently, and provide better care for your patients.
General Information
What is MDPlix?
MDPlix is a comprehensive digital healthcare platform that connects patients with healthcare providers through EMR systems, clinic management, and telemedicine.
Who can use MDPlix?
Designed for doctors, clinics, hospitals, and medical practitioners. Patients use it for booking and record access.
How do I register?
Visit our registration page with your medical credentials and license information. Verification takes 24-48 hours.
Is MDPlix available globally?
Yes, MDPlix is accessible globally. However, some specific feature integrations like payment gateways may vary by region.
Do you offer a free trial?
Yes, we offer a 14-day free trial for clinics and individual practitioners to explore all premium features.
Core Platform Features
Comprehensive EMR
Manage patient records, prescriptions, and history with ease.
Telemedicine
Conduct virtual consultations through secure video calls built directly into the platform.
Appointment Scheduling
Automated booking flows for both doctors and patients.
Multi-Clinic Support
Manage multiple locations from a single, unified dashboard.
Digital Prescriptions
Generate and share digital prescriptions directly with patients via SMS or Email.
Invoicing & Billing
Streamlined financial management with automated invoice generation and payment tracking.
Security & Data Privacy
Bank-Grade Encryption
All data is encrypted in transit and at rest using industry-standard protocols.
HIPAA Compliance
We follow strict guidelines to ensure medical data privacy and security.
Automated Backups
Your data is backed up daily and stored across multiple secure locations.
Data Ownership
You retain 100% ownership of your clinical and patient data. We only facilitate the secure management of it.
Third-Party Sharing
We never share your data with third parties for marketing or analytical purposes without explicit consent.
System Updates & Support
Seamless Updates
New features and security patches are rolled out automatically without downtime.
24/7 Technical Support
Reach our expert team via live chat, email, or priority phone support.
Knowledge Base
Access a comprehensive library of guides, videos, and documentation.
Feature Requests
We love feedback! You can submit feature requests through the 'Feedback' section in your dashboard.
Onboarding Support
New clinics get a dedicated account manager to assist with the initial setup and data migration.
Still have questions?
Our support team is here to help. Get in touch with us for personalized assistance or request a live demonstration.