Bank-Grade Security for Your Practice
We secure your data with the same encryption standards used by leading financial institutions. Your patient records are safe, compliant, and always protected.
Security & Compliance Framework
Our comprehensive security measures protect your clinic's data at rest, in transit, and during access.
Security FAQs
Common questions about how we protect your information.
Is my patient data safe if my computer is stolen?
Yes. MDPlix is cloud-based. No data is stored on your local computer's hard drive. Simply change your password from a new device, and your data remains secure.
Who owns the patient data entered into MDPlix?
You (the clinic/doctor) retain full ownership of all patient data. MDPlix is simply the custodian and processor of this data.
How often do you backup my data?
We perform automated incremental backups every hour and full backups every 24 hours. Backups are encrypted and stored in a separate geographic location.
Can MDPlix staff see my patient records?
No. Our system is designed with strict privacy controls. Our staff cannot access identifiable patient records unless you grant specific, temporary access for technical support purposes.
Still have questions?
Our support team is available 24/7 to assist you with any security concerns.